The Podcast

I've started having the conversations that sit behind this book. A handful so far: people doing real transformation work, talking about what optimism actually looks like when the stakes are high and the budgets aren't. There's also the recording of my talk at Service Design in Government. I'm recording more through this year, partly because I want to gather the real stories that'll go into the book. If you're doing this work and want to talk, I'd love to hear from you.